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Successful Conference Calling
and Webinar Tips Blog

Here you can find news about Conference Calls Unlimited, updates on new products or services and best practices and tips on helping ensure that your phone, web and video conferences are as efficient as you want them to be.

Tony Sauer, Account Manager

March 2008

Conference Call Tip from Sandy Grason on YouTube

Mar
17

Joining a conference call from a quiet, private, location is one of our top tips for insuring a great conference call experience for yourself and the other callers.

That’s easier said than done when you’re traveling. However, help is on the way.

Sandy Grason shares her video on YouTube that highlights how she manifested a quiet, private, location in LAS VEGAS(!) for her Master Mind Group’s regular conference call. Watch it here.

And as Sandy says, go and manifest something magical in your life. A quiet setting for a conference call…while in Vegas…meets that definition.

Sandy, thanks for sharing the tip and the way to manifest a solution.

YouTube Video: How and where to NOT start a conference call

Mar
10

This YouTube video shows how and where to NOT join a conference call. Notice all the distractions; notice the lack of success. Watch it here.

We’ve pointed this out many times in the past: a quiet private setting increases the likelihood for a successful, productive, conference call for you and the other callers.

Or put another way: There’s a ratio between the number of distractions in your setting for your conference call and the risk of its failure. It’s a 2:1 ratio. The likelihood of your conference call being unproductive grows twice as fast as the number of distractions in your setting to join the conference call.

Best Practice: Complete Instructions for Your Guests

Mar
3

Make it easy for your guest to attend your conference call. Send them complete instructions. By complete, we mean complete. That’s complete with:

Date

Start Time with Time Zone

Length of Conference Call

Agenda

Conference dial-in number

Whether that number is tollfree (Their call is free to them.) or toll (They pay for the cost of their call.)

The voice prompt they’ll hear after they dial the above conference dial-in number

The code(s) they should enter at the voice prompt

What they will experience after entering their code. Some options for your guests’ experience after they enter their code includes:

Music-on-Hold
“You’ll hear music until I join the conference call”.

Name Announcement on Entry with Public Playback
“You’ll be prompted to say your name followed by the # sign on your telephone’s keypad. Your name will be played to the group as you enter and depart the conference call”. (A private playback option, heard only by the host, is also available.)

Unrestricted
“You’ll be able to talk with each other until the start of the conference call.”

Conference Lock
Once the conference call has started no further guests will be allowed to join the call. Should you need to leave during the conference call you will not be allowed to re-enter.

Length of Conference Call

At least 3 reminders: 1 week before, 1 day before, 1 hour before the start of the conference call. Why so many? People are busy. People forget. People are mobile.

Why so much detail? Again, people are busy. People have other priorities than ours. The more information you provide them gains more share of their attention, communicates the importance of the conference call, increases their confidence that it’s a good use of their time and communicates you respect their time by providing all this information. It helps them help you make your conference call a success.

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