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June 14, 2011 in Communication
How to make a conference call seems simple enough. All you need is to distribute a phone conferencing number and access code--right? It could be that simple if your conference call is small. On such a call everyone has arrived and it’s just like a conversation amongst a small group and it can go very smoothly. But sometimes calls can get really big like some government conference calls. Once the group gets up to 20, 30, 40, or 1000 people you are dealing with an entirely different animal. Chaos will become the main feature that includes background noises from various participants that includes but does not exclude the office, home, airport or mountaintop. Other things include everyone starting to speak at once. Cell phones with bad connections can also bleed static noise into the conferencing calling service system. At this point you have to start integrating effective “crowd controls” into your conference call. These include:
About the Author: Steve Heaton is the Founder and President of Conference Calls Unlimited. Steve has been in the telecommunications industry since 1995.