Operators are standing by…

All of our services have operators standing by to assist in the unlikely event of an unwanted and uninvited guest caller or music-on-hold from one of your caller's line or dog's barking in the background or even the occasional, but valid, technical problem. They're an easy *0 away to help you make your conference call a success. Theresa and Cindy, aka TCW, our customer service mavens talk about this tip, why it's important and how easy it is to use in this their first podcast recording on their new podcast channel: A Day in The Life. You can subscribe to the podcast here with an rss reader: OR listen to the MP3 version of their recording here.