Theresa and Cindy, our Customer Service Mavens, host their 3rd podcast in their series called A Day In the Life. They discuss the importance of being prepared when you host a conference call. Some of the points they cover include:
Arrive on time. That means at least 5 minutes before the start of the conference call.
Know the features*. Each conference call service has a number of different features that allow a host to insure the quality and quantity of interaction on their conference call.
Know how to use these features.
You can listen to their discussion here in MP3.
You can subscribe to this podcast series with this link.
* Contact Cindy or Theresa at Customer Service for a list of the features with your service:
Phone: 877-227-0611, ext. 3
Email: customerservice@conferencecallsunlimited.com
