George W. Hall, Orenda International LLC
I am delighted with the quality of service that we are receiving from Conference Calls Unlimited. At the time I contacted you we were having significant problems connecting our Marketing Partners to conference calls in a reliable fashion. Clearly our prior vendor was overselling their resources and service was unsatisfactory. The frustration of our Partners in promoting marketing related calls to only then have their prospects unable to connect reached a boil in a one-week period.
We needed a quick solution, the confidence of our Marketing Partners was on the line and we could not afford another misstep. Your flexible options and "guaranteed line availability" were just what we were looking for. Your customer service folks provisioned the service in less than 24 hours and it worked perfectly the first time we used it and has every time since!
Our first action was to have all our field leaders connect to an informal conference to experience the service. The first thing they noticed was that every one of them hooked up immediately without even one ring! Next the amazing clarity of the sound through your bridge drew comments from all that participated. In the period of 20 minutes these top opinion leaders who had refused to promote our calls until we proved that the problem was solved were excited and promoting the calls again. Our second call on your service drew record participation. Everyone still hooked up immediately!
In this environment where our company is growing by 30% per month compounded, we face many challenges including field communications. It feels very good to have a check in the "conference call vendor block" in which we have absolute confidence.
Thanks for the outstanding technical and personal service.
George W. Hall
Founding Partner,
Orenda International LLC
Tempe, AZ
I am delighted with the quality of service that we are receiving from Conference Calls Unlimited. At the time I contacted you we were having significant problems connecting our Marketing Partners to conference calls in a reliable fashion. Clearly our prior vendor was overselling their resources and service was unsatisfactory. The frustration of our Partners in promoting marketing related calls to only then have their prospects unable to connect reached a boil in a one-week period.
We needed a quick solution, the confidence of our Marketing Partners was on the line and we could not afford another misstep. Your flexible options and "guaranteed line availability" were just what we were looking for. Your customer service folks provisioned the service in less than 24 hours and it worked perfectly the first time we used it and has every time since!
Our first action was to have all our field leaders connect to an informal conference to experience the service. The first thing they noticed was that every one of them hooked up immediately without even one ring! Next the amazing clarity of the sound through your bridge drew comments from all that participated. In the period of 20 minutes these top opinion leaders who had refused to promote our calls until we proved that the problem was solved were excited and promoting the calls again. Our second call on your service drew record participation. Everyone still hooked up immediately!
In this environment where our company is growing by 30% per month compounded, we face many challenges including field communications. It feels very good to have a check in the "conference call vendor block" in which we have absolute confidence.
Thanks for the outstanding technical and personal service.
George W. Hall
Founding Partner,
Orenda International LLC
Tempe, AZ
