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Insights

The conference calling industry is in a rapid state of change with inside and outside the box ideas and solutions have come to the forefront. This makes it easier and more cost efficient for businesses to operate. Insights explores this expanding universe.

Steve Heaton
Founder and President

Webinars at 600 Miles Per Hour

Mar
8

Today many airlines have installed WiFi on their planes. It now means that you can do a lot of work in flight, watch a movie or even. . . sit in on a business webinar in progress. The one thing that cannot be done is actually lead a webinar because it would involve talking on your headset.  FCC regulations barring cell phone usage on planes in part for safety reasons. The other reason which would encompasses internet based calls is  to keep the chapel like silence that envelopes an airplane in flight.

That’s at least our take on the regulations.

Our senior writer, Anthony Antimuro, has put together a white paper on WiFi, how it works on planes and the different equipment options that airlines have embraced. He also covers how the airlines are trying to monetize WiFi at 600 miles per hour.

Up in the Clouds with Computing

Mar
10

Our senior writer, Anthony Antimuro is writing a five part series on cloud computing, its history, real and perceived advantages and disadvantages. This is Part 1 of a five part series.

No Nonsense Conference Calls

Mar
9

We thought you would like to take a look at this blog on No Nonsense Conference Calls. It’s the thoughts of Shawn Frey on how to utilize conference calling in training sales agents and meeting with a group of peers, ideally between four and seven callers.

A Short Primer on PC to TV Conversion

Mar
1

For the past few weeks I have done  experiments with transferring screen and sound from my PC to TV.  Right now most of us get our webcasts and webinars on the PC but with low cost easy to hook up technology we can watch a webcast on our TV whether it’s the news, the state of the union broadcast or an educational/business webcast. This has the advantage of larger screen views and watching in a more comfortable relaxed environment. With just a DSL connection the sound and video quality are very good to excellent.

Here is how to start:

  1. A retired notebook computer works best but you can also use one of your old hard drives and hookup a keyboard and mouse to it. Then use the TV as your monitor for all selections.
  2. Purchase a PC to TV converter for about $35. We used a Sewell PC to TV for this effort.
  3. The audio comes with this particular converter. If you choose another brand make sure that the audio comes with it. If not you will need to order an audio jack to TV connector.

Check this video out for the PC to TV conversion.

Webcast Your Event. . .Get Power and Reach for A Fraction of the Cost

Feb
26

Through webcasting you can broadcast your audio or video over the internet. It has the added value of being interactive and measurable. Q&A sessions and polliing provide you immediate feedback while the event is in progress. Powerpoint slides integrated into the presentation can add impact sales presentations, product launches, or business announcements. Webcasting is secure yet accessible plus it is very cost effective.

If you would like to more check out our webcast page or give us a call and talk with one of our consultants.

The Origins of Internet-Based Computing

Feb
24

Conference Calls Unlimited presents A White Paper on the Origins of Cloud Computing

This white paper discusses the computer history that lead to Cloud Computing, and introduces the types of cloud services available.

Download the complete white paper in PDF format

What is Cloud Computing?

The term is found everywhere in business today, becoming one of the most widely used buzzwords of the millennium. This first article in a five part series answers basic questions and gives a historical overview of Cloud Computing

Irving Wladawsky-Berger, Chairman Emeritus of IBM’s Academy of Technology, defines Cloud Computing as, “The evolution of internet-based computing.” This simple definition encompasses:

  • HaaS – hardware as a service
  • SaaS – software as a service
  • PaaS – platform as a service

Download the complete white paper in PDF format

Do You Have These Security Holes?

Feb
23

Conference hosts are often very cautious about who attend their calls. Through roll call, number counts, and conference locking they can feel confident that only authorized participants are on the call. However, less thought and time is given to call recording security. The presenter may post the call recording on a password protected website, but the password holder can download the file or duplicate with a computer recording program. The potential exists for wider distribution of the call recording than intended. Our company is currently working on solutions to plug that hole for our customers. This includes programs that recognize and block call recorders, password protected sites do not allow downloads and limits the number of times that anyone with that password can review the file and also can put time limits on the availability of the recording.

Another potential security hole is the distribution of sensitive documents via email for a conference call or some other purpose. Recipients can forward these documents that may eventually end up in the wrong hands.  To combat this we are working on a service that will limit distribution through:  a)viewing on SSL encrypted site with the option to limit the number of views of any one participant, b)if document is downloaded it will not forward to anyone else via email and the document cannot be printed. The level of security and length of availability will be in the hands of the document owner.

White Paper on Deploying Distance Education Technologies

Feb
22

Wainhouse Research has just released a thorough going white paper on how to make the deployment of e-learning technologies including videoconferencing, streaming video, learning management sytems, webconferencing and e-learning. These promising new technologies are being implemented nation wide but there are a number of barriers to entry. They include lack of bandwidth, the technology infrastructure of the hosting educational institution, and staffing. The Wainhouse whitepaper also offers solutions to overcoming obstacles to the rapid and effective utilization of these new technologies.

Conference Call Wedding

Feb
22

Today Isabel and I celebrate our wedding anniversary. When we planned our wedding Isabel’s sister could not pop over from London, England for health reasons. Another friend of the bride to be lived on Canada’s Vancouver Island and could not get easily to  our wedding venue in Naples Florida. As is common in our society, our  friends and family were flung across the continent and world. So naturally we decided to use our conference calling bridge for the wedding service. We hooked up a Polycom Sound Station to the phone line in the chapel. Our conference call wedding guests reported that it was a very satisfactory experience. One of our sales agents listened while driving back from Kansas City– a chapel in the car experience!

For larger weddings more technically advanced procedures can be used to hook in the conference line via the chapel sound system to capture fully all the nuances of the service.

Will Commercial Airline Internet Fly?

Jan
6

Conference Calls Unlimited presents A White Paper on Inflight Wi-Fi

Download the complete white paper in PDF format

US Domestic Inflight Wi-Fi

Commercial airlines are installing inflight wi-fi in order to boost customer
satisfaction and revenues. These wi-fi systems will provide internet, email,
sms, and chat to paying customers. Systems supported include computers,
smart phones, portable game controllers, and PDA’s, that are equipped with
wi-fi.

Two major vendors are making very different offerings available in the
USA. Aircell provides ATG, Air-to-Ground, wi-fi connectivity from ground
based cell phone towers pointed to the sky. On the other hand, Row 44
provides wi-fi connectivity via geostationary Hughes Satellites. ATG is
restricted to flights over land, whereas the satellite systems provide global
coverage…

Download the complete white paper in PDF format

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