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Insights

The conference calling industry is in a rapid state of change with inside and outside the box ideas and solutions have come to the forefront. This makes it easier and more cost efficient for businesses to operate. Insights explores this expanding universe.

Steve Heaton
Founder and President

February 2010

Webcast Your Event. . .Get Power and Reach for A Fraction of the Cost

Feb
26

Through webcasting you can broadcast your audio or video over the internet. It has the added value of being interactive and measurable. Q&A sessions and polliing provide you immediate feedback while the event is in progress. Powerpoint slides integrated into the presentation can add impact sales presentations, product launches, or business announcements. Webcasting is secure yet accessible plus it is very cost effective.

If you would like to more check out our webcast page or give us a call and talk with one of our consultants.

Do You Have These Security Holes?

Feb
23

Conference hosts are often very cautious about who attend their calls. Through roll call, number counts, and conference locking they can feel confident that only authorized participants are on the call. However, less thought and time is given to call recording security. The presenter may post the call recording on a password protected website, but the password holder can download the file or duplicate with a computer recording program. The potential exists for wider distribution of the call recording than intended. Our company is currently working on solutions to plug that hole for our customers. This includes programs that recognize and block call recorders, password protected sites do not allow downloads and limits the number of times that anyone with that password can review the file and also can put time limits on the availability of the recording.

Another potential security hole is the distribution of sensitive documents via email for a conference call or some other purpose. Recipients can forward these documents that may eventually end up in the wrong hands.  To combat this we are working on a service that will limit distribution through:  a)viewing on SSL encrypted site with the option to limit the number of views of any one participant, b)if document is downloaded it will not forward to anyone else via email and the document cannot be printed. The level of security and length of availability will be in the hands of the document owner.

White Paper on Deploying Distance Education Technologies

Feb
22

Wainhouse Research has just released a thorough going white paper on how to make the deployment of e-learning technologies including videoconferencing, streaming video, learning management sytems, webconferencing and e-learning. These promising new technologies are being implemented nation wide but there are a number of barriers to entry. They include lack of bandwidth, the technology infrastructure of the hosting educational institution, and staffing. The Wainhouse whitepaper also offers solutions to overcoming obstacles to the rapid and effective utilization of these new technologies.

Conference Call Wedding

Feb
22

Today Isabel and I celebrate our wedding anniversary. When we planned our wedding Isabel’s sister could not pop over from London, England for health reasons. Another friend of the bride to be lived on Canada’s Vancouver Island and could not get easily to  our wedding venue in Naples Florida. As is common in our society, our  friends and family were flung across the continent and world. So naturally we decided to use our conference calling bridge for the wedding service. We hooked up a Polycom Sound Station to the phone line in the chapel. Our conference call wedding guests reported that it was a very satisfactory experience. One of our sales agents listened while driving back from Kansas City– a chapel in the car experience!

For larger weddings more technically advanced procedures can be used to hook in the conference line via the chapel sound system to capture fully all the nuances of the service.

Sales:  888-901-3471;  641-209-5172