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Insights

The conference calling industry is in a rapid state of change with inside and outside the box ideas and solutions have come to the forefront. This makes it easier and more cost efficient for businesses to operate. Insights explores this expanding universe.

Steve Heaton
Founder and President

Airline Internet

May
28

Airlines are adding wi-fi connectivity for computers and cell phones. What are the companies installing these services? How do their wi-fi services differ? Will travelers want to remain connected to the internet while flying?

Download this white paper pdf:  Inflight Wi-Fi

Webinar about Webinars

Apr
16

Here is what you need-a Webinar about Webinars ! It occurs on Tuesday/April 27/2:00 PM EDT. You will join experts in the web event service market.

Meteor Brightens Iowa Sky

Apr
15

Last night, Tony Sauer, our head of sales, drove back from DesMoines down here to Fairfield. This morning he related a once in a lifetime event: a huge meteor streaked across the sky lighting up the night. Further down the road he came across small fires burning in the fields–a result of the high temperature of meteor fragments. The attached video shows that event.

If you are calling Tony this week about conference calling ask him about that meteor.

Trash Up, Economy Up?

Apr
6

One of our conference calling customers who provides waste containers for the trash industry says that business is up. Trash collectors are buying more and saying also that there is more trash. Now we don’t like trash that much from an ecological point of view, but as economic activity increases it seems that the by products of that activity–trash would also increase. The Fed looks into a lot of tea leaves to predict the course of the economy. Perhaps the Fed could include a Trash Index.

No Nonsense Conference Calls

Mar
9

We thought you would like to take a look at this blog on No Nonsense Conference Calls. It’s the thoughts of Shawn Frey on how to utilize conference calling in training sales agents and meeting with a group of peers, ideally between four and seven callers.

A Short Primer on PC to TV Conversion

Mar
1

For the past few weeks I have done  experiments with transferring screen and sound from my PC to TV.  Right now most of us get our webcasts and webinars on the PC but with low cost easy to hook up technology we can watch a webcast on our TV whether it’s the news, the state of the union broadcast or an educational/business webcast. This has the advantage of larger screen views and watching in a more comfortable relaxed environment. With just a DSL connection the sound and video quality are very good to excellent.

Here is how to start:

  1. A retired notebook computer works best but you can also use one of your old hard drives and hookup a keyboard and mouse to it. Then use the TV as your monitor for all selections.
  2. Purchase a PC to TV converter for about $35. We used a Sewell PC to TV for this effort.
  3. The audio comes with this particular converter. If you choose another brand make sure that the audio comes with it. If not you will need to order an audio jack to TV connector.

Check this video out for the PC to TV conversion.

Webcast Your Event. . .Get Power and Reach for A Fraction of the Cost

Feb
26

Through webcasting you can broadcast your audio or video over the internet. It has the added value of being interactive and measurable. Q&A sessions and polliing provide you immediate feedback while the event is in progress. Powerpoint slides integrated into the presentation can add impact sales presentations, product launches, or business announcements. Webcasting is secure yet accessible plus it is very cost effective.

If you would like to more check out our webcast page or give us a call and talk with one of our consultants.

Do You Have These Security Holes?

Feb
23

Conference hosts are often very cautious about who attend their calls. Through roll call, number counts, and conference locking they can feel confident that only authorized participants are on the call. However, less thought and time is given to call recording security. The presenter may post the call recording on a password protected website, but the password holder can download the file or duplicate with a computer recording program. The potential exists for wider distribution of the call recording than intended. Our company is currently working on solutions to plug that hole for our customers. This includes programs that recognize and block call recorders, password protected sites do not allow downloads and limits the number of times that anyone with that password can review the file and also can put time limits on the availability of the recording.

Another potential security hole is the distribution of sensitive documents via email for a conference call or some other purpose. Recipients can forward these documents that may eventually end up in the wrong hands.  To combat this we are working on a service that will limit distribution through:  a)viewing on SSL encrypted site with the option to limit the number of views of any one participant, b)if document is downloaded it will not forward to anyone else via email and the document cannot be printed. The level of security and length of availability will be in the hands of the document owner.

White Paper on Deploying Distance Education Technologies

Feb
22

Wainhouse Research has just released a thorough going white paper on how to make the deployment of e-learning technologies including videoconferencing, streaming video, learning management sytems, webconferencing and e-learning. These promising new technologies are being implemented nation wide but there are a number of barriers to entry. They include lack of bandwidth, the technology infrastructure of the hosting educational institution, and staffing. The Wainhouse whitepaper also offers solutions to overcoming obstacles to the rapid and effective utilization of these new technologies.

Conference Call Wedding

Feb
22

Today Isabel and I celebrate our wedding anniversary. When we planned our wedding Isabel’s sister could not pop over from London, England for health reasons. Another friend of the bride to be lived on Canada’s Vancouver Island and could not get easily to  our wedding venue in Naples Florida. As is common in our society, our  friends and family were flung across the continent and world. So naturally we decided to use our conference calling bridge for the wedding service. We hooked up a Polycom Sound Station to the phone line in the chapel. Our conference call wedding guests reported that it was a very satisfactory experience. One of our sales agents listened while driving back from Kansas City– a chapel in the car experience!

For larger weddings more technically advanced procedures can be used to hook in the conference line via the chapel sound system to capture fully all the nuances of the service.

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