6 Tips for the Best Conference Call Recording

What happens if key attendees for a conference call can’t make it and need to be caught up on all the information from the call? Or there were so many great ideas going back and forth in your last weekly meeting via phone conference that you couldn’t possibly take notes on everything?

The easy answer to these issues is to record any conference call you make in order to easily return to the content of the call later. At Conference Calls Unlimited, we make it simple to record and save any conference call for later review or download.

But it’s up to you to make sure that call recording has the best sound quality possible by creating a quality live call to begin with. Here are a few simple tips for you to create the best conference call recording every time.


1. Use quality equipment

The best device to record from is a reliable landline phone. Ideally, the host or main speakers are each speaking into their own headset with a quality microphone rather than a handheld piece or over speakerphone. The speakerphone setting picks up more background noise, as does a cell phone, which is why we recommend avoiding both of these.

Bonus tip: Try to position the microphone of a headset slightly below or to the side of your mouth. This will prevent over-amplification of both your breath and hard “t” and “p” consonant sounds while speaking.

2. Avoid using VoIP

Avoid using VoIP (voice over internet protocol) phone services for recording. Like cell phones, internet phone service transmits the call in a digital format, but the recording is done by the call bridge in an analog format. Converting from one format to the other can lead to hissing and clicking sounds, as well as letters or whole words being dropped from the recording. Use a phone line for your audio, even on a web conference.

Bonus tip: Another reason not to use VoIP is that you'll be unable to use DTMF (tone signals) from your telephone's touchpad to mute your line or the lines of your callers. VoIP doesn't transmit DTMF tones like standard phones do.

3. Choose a quiet setting

Pick an office or room that is quiet, contained, and as free of other noises or electronic sounds as possible. Let others know that you should not be disturbed for the duration of the call and recording, and mute other phones and electronics that could make noise in the area. Choose a smaller room over a larger one and find a room that has wall coverings if possible, as this will help break up the reflection of sound and reduce echoes.

Bonus tip: Limit the number of people in the same room as much as possible. Have each attendee in one room use a separate connection and headset if they will be speaking on the call.

4. Use clear speech

Just like in public speaking, you want to be clearly heard by everybody listening to the recording. As a host or speaker, try to talk clearly and slowly, enunciating words and pausing to move on to the next sentence or paragraph rather than using filler words like “um” and “so.”

Bonus tip: Try to reduce your movements to avoid the sound of rustling clothing, papers, etc. being picked up on the recording.

5. Remind others

Your efforts to create the best sound quality on your phone line are virtually lost if a guest speaker uses poor practices while speaking, or a listening attendee’s background noise or hold music interrupts the call. Inform your guest speakers in advance of the call what type of equipment and physical setting they should use to call in and speak from, and remind other attendees at the start of the call about the same tips, as well as their mute feature.

Bonus tip: Mute all other lines on the call besides the one(s) currently speaking. This will reduce background noise and other disruptions from attendee’s lines that can interfere with sound quality. You can always unmute the lines during Q&A or other feedback portions.

6. Convert your file at a high processing rate

The higher the processing speed in Kilobytes for your file conversion, the higher the quality of recording. Convert a .wav file format to an .mp3 format for better quality, and don’t reduce the file size. Be patient and allow the extra conversion time that it takes to create a quality audio file, using an external hard drive or other extra storage to accommodate for larger files if you need to.

Bonus tip: Close all other applications and let your call recording file convert overnight. Do this the same night following your live call, so that you can make the file available to others for download the very next day.

With these tips in mind, we know you can make professional, high-quality recordings of your live conference calls, every time. Some even use this feature to record podcasts and other radio segments with speakers from anywhere in the world! Let us know if you have any questions about making your call recordings the best they can be.