Getting Started

  • Do you require a contract?

    We do not require a term commitment from you and there are no setup fees. Our standard pricing is “per-minute, per-line” and with this rate structure we do not impose any monthly minimum charges. We do require a completed sign-up form with your signature to ensure that you will pay for any usage of the services.

  • Do you offer training for your services?

    Yes, an account manager will be assigned to your specific account and will provide a welcome email with every service detailing all aspects of the service and functionality. You will also be able to contact Customer Service by phone or online to help ensure the service meets your conference expectations and to ask any questions.

  • Do I call you to schedule a conference?

    Not usually. Most of our customers use our on-demand, automated phone and web conferencing for their everyday meetings; no reservation required. Larger conferences and those with special needs are more likely to need our “Operator-Assisted” phone conferencing, which does require a reservation.