Conference Calls and Public Speaking Don’t Mix

The best place from which to join a conference call is a quiet, secluded, private setting. Your office (if you can bar the door), your home if you can keep the kids out, your car (if it's really quiet and you're not prone to dialog with the other drivers). Your other participants will hear most if not all of the background noise in your setting. If you're a guest participant, you can mute your individual line to minimize that distraction […]

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Conference Call Tip: No one likes elevator music

Remember: everyone hears what you hear on a conference call. Putting your line on hold while attending a conference call will allow the other participants to enjoy your on-hold music and NOT the speaker (who could be your boss, your customer, your prospect…) It's better to mute your line first and then deal with the interruption. Our conference call services all allow individual callers to mute their individual lines. That way an interruption to an individual caller doesn't serve as […]

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Background noises…Mute Them

Most background noises aren't as amusing, charming and funny as these shown, heard, on this conference call. Ok, if they're your children…maybe. But to your listeners, probably not. We're not encouraging you to mute your children or any children. But for the most productive conference call it's best to call from a quiet location to allow you and your guest to focus on the call at hand.

Part 2: 12 Most Common Mistakes in Conference Calling

3-Part Series, Part 2. Author: Shawn Frey, Industrial Recruiter/Industrial Sales Trainer for Harper Brush Company. These concepts will make your calls more effective, inspiring, and productive. In part 1, we discussed these four common mistakes and how to avoid or correct them: 1) Failing to use a good toll-free, reservation-less service. 2) Failing to have an agenda 3) Failing to give each participant a personal reminder 4) Failing to take notes and distribute Now let’s discuss mistakes 5-8 AND a […]

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Shouting on Your Conference Calls? Don’t

When you shout at your audience on your conference call…your listeners may conjure up this mental image of you. Watch the YouTube Video titled: Splashytime Conference Call. That's why we recommend you don't do it. Don't shout on a conference call. Otherwise your callers will hang up and then you're left with your rubber duck and no one who'll listen.

One Simple Way to Turn Recording Gold into Recording Garbage

It's very easy, really. Many people do it unwittingly. Here's how you turn Gold into Garbage. Convert your WAV format conference call recording into a MP3 Format using the slowest bit-rate or processing speed possible. That's all you have to do. It's easy. Why would you do this? Convenience. You're in a hurry, excited about the content, you've got a deadline. You have a number of other applications running at the time you convert your WAV file recording. You keep […]

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12 Most Common Mistakes in Conference Calling

3-Part Series, Part 1. Author: Shawn Frey, Industrial Recruiter/Industrial Sales Trainer for Harper Brush Company. I have actively facilitated and lead conference calls since November 17, 2003. During this time I have researched and perfected the use of this technology by discovering 12 key concepts. I’d like to share 4 of those concepts with you today. These concepts will make your calls more effective, inspiring, and productive. Mistake #1 – Failing to use a good toll-free reservation-less service. Solution: Use […]

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